2025-02-03

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Central Bank of Jordan Social Performance Indicators Guide

The Central Bank of Jordan establishes a standardized framework requiring financial institutions to measure and report social performance using 25 specific indicators. These indicators are categorized under three objectives: 'Who' regarding target groups, 'How' regarding service provision, and 'Why' regarding economic and social impact. Institutions must calculate these metrics annually and submit the results to the Central Bank for performance evaluation and comparison.

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