Regulatory Alerts2019-06-10
Added · Updated
Circular 02 of 2026: Submission of Language Policy Proposals
Registered credit providers must submit language policy proposals to the National Credit Regulator specifying the official languages in which documents will be made available. Banks, insurance companies, and credit providers in categories 1 to 4 have five months from the acceptance of proposed registration conditions to submit, while categories 5 to 9 have twelve months. Proposals must include pre-agreement disclosures, credit agreements, enforcement notices, and statements on call centre and branch staff language accommodation, and must ensure accessibility in at least two official languages.
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