Regulatory Alerts2026-07-14
Added · Updated
Circular 03 of 2026 - Fraudulent email to Debt Counsellors
The National Credit Regulator warns Debt Counsellors and stakeholders about a fraudulent email circulating from automation@app.smartsheet.com, falsely purporting to be an automated notification from the Debt Help System. Recipients are instructed to disregard the communication and must not respond, click links, open attachments, or disclose any personal or sensitive information. The regulator clarifies that the Debt Help System does not generate such notifications and advises exercising caution with unsolicited emails claiming to originate from the NCR.
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