Regulatory Alerts2024-01-26
Added · Updated
Circular 1 of 2024 - Alert to consumers and debt counsellors: unauthorised use of registration credentials of debt counsellors by unregistered persons
The National Credit Regulator instructs unregistered persons and debt counsellors to desist from the prohibited practice of unregistered individuals using debt counsellors' registration credentials to offer services. Debt counsellors are required to safeguard their practice information and ensure it is not improperly used, as allowing such conduct can result in fines and cancellation of registration. Consumers are advised to verify debt counsellor details on the NCR website and report any unverified providers to the regulator for investigation.
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