Regulatory Alerts2025-06-04
Added · Updated
Circular 3 of 2025 - NCR Updated Contact Details
The National Credit Regulator updates contact details for its Debt Counselling, Credit Provider Compliance, Registrations, Call Centre and Complaints, Investigations and Enforcement, and Education and Communication departments. Registrants must direct queries, requests, and complaints to the specified dedicated email addresses rather than personal ones, with personal emails reserved strictly for escalations if no response is received within the allocated turnaround time. Failure to adhere to these routing instructions will result in emails not being attended to.
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