Regulatory Alerts2017-03-30
Added · Updated
Circular 7 of 2017 - Debt Counselling Call Centres
The National Credit Regulator is assessing the legalities of the call centre business model used by debt counsellors, focusing on marketing materials, consumer information sources, and agent tasks. The regulator is inviting written submissions from all registered debt counsellors regarding these issues by the close of business on 21 April 2017. Additionally, the National Credit Regulator will visit debt counsellors to gather information and clarify industry uncertainties.
Topics
Share