2020-07-15
Added · Updated
Licensed entities are required to retain accurate documentation and records relating to governance, oversight, and customer interactions, including those with potential clients not eventually onboarded. All correspondence regarding client contact, onboarding, acceptance, and ongoing exchanges must be retained centrally and made accessible for day-to-day work and monitoring. The MFSA will not proceed with inspections where records are not provided in advance, and firms failing to cooperate may face further action.
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