Circular Letter No. 3.680

The Head of the Department of Institutional Services (Deati), using the authority conferred upon him by art. 22, item I, subitem “a” of the Internal Regulations of the Central Bank of Brazil, annexed to Administrative Rule No. 29.971, of 4 March 2005, and based on the provisions of art. 2, § 4 of Circular No. 3.728, of 17 November 2014,

R E S O L V E S:

Art. 1 For the purposes of the provisions of art. 2 of Circular No. 3.728, of 17 November 2014, which establishes the Extract of the Registry of Information at the Central Bank of Brazil (Registrato System), commercial banks, multiple banks with a commercial portfolio and savings banks must observe the following procedures and technical specifications:

• I - the transaction made available on the internet (internet banking) by the institutions referred to in the caput, for validation of the security phrase by clients, must be named “Registrato Banco Central – Validação da Frase de Segurança”, provided that:

  • a) the transaction must be made available in a menu of services frequently used by the client, after duly identified in a secure environment of their account, and must be located by the internet banking search service of the financial institution through the use of the following keywords: Registrato; Bacen; Banco Central; validação; frase; segurança; and

  • b) if the financial institution uses, in its internet banking, an icon to represent Registrato, it must do so based on the logo of the Central Bank of Brazil.

• II - the transaction mentioned in the caput must present the security phrase validation form, informing the client, on the same screen, of the following text:

“Registrato – Extract of the Registry of Information at the Central Bank – is a system that provides citizens free of charge with information available in two registries:

• a) Registry of Clients of the Financial System (CCS), which informs all banks with which the client has some relationship (such as current account and savings account); and

• b) Credit Information System (SCR), which contains information on all loans, financings and other types of credit of clients with total responsibility equal to or greater than R$1.000,00 (one thousand reais).

For more information, visit the website of the Central Bank of Brazil: www.bcb.gov.br/?REGISTRATO.”

• III - After the client enters the security phrase, the financial institution must present one of the following responses:

“This security phrase is valid. Access the page http://www.bcb.gov.br/?REGISTRATO again and click on the option: ‘I do not yet have a registration, but I have already validated the security phrase’.”

Or: “This security phrase is not valid. Please check whether:

• Your security phrase was requested less than 48 hours ago; and

• Whether the bank declared on the Central Bank page is really (name of the financial institution).”

Art. 2 Commercial banks, multiple banks with a commercial portfolio and savings banks that, as of 17 November 2014, start providing services to clients through the internet, subject to the provisions of art. 2 of Circular No. 3.728, of 17 November 2014, must request the Central Bank, via email registrato.deati@bcb.gov.br, for their authorization in the Registrato System.

Art. 3 This Circular Letter enters into force on the date of its publication.

Fernando Lima Pereira Dutra