2020-03-16
Added · Updated
The Bank of Portugal establishes a service for individuals to report the loss, theft, forgery, or illicit use of personal identification documents, which is then disseminated to supervised credit institutions, payment institutions, electronic money institutions, and financial societies. Requests must be submitted via an electronic solution or a specific form accompanied by a police or judicial report, and the Bank acts solely as a communication facilitator without assuming liability for the institutions' final decisions. This circular revokes Circular Letter No. CC/2019/00000047 and explicitly excludes bank cards, checks, and other payment means from its scope.