2024-07-15
Added · Updated
This circular establishes the operational framework for the dissemination of information concerning lost, stolen, forged, or fraudulently used personal identification documents (citizen card, ID card, passport, and residence permit) to supervised financial institutions. It mandates that requests be submitted via an electronic solution or a specific form, accompanied by a police or judicial report, and clarifies that the Bank of Portugal acts solely in a collaborative capacity without assuming liability for the institutions' final decisions. The document also revokes Circular Letter No. CC/2020/00000015 and outlines data protection obligations, including a ten-year retention period for personal data.