2025-11-17
Added · Updated
The document establishes general guidelines for the Electronic Platform for Registration and Transmission of Official Documents (PERTO), designating it as the reserved digital area for supervised financial institutions to receive and respond to information requests from judicial and administrative issuers. It mandates the use of PERTO for these communications, outlines technical access methods including API and BPnet, and sets a 30-day retention period for transmitted data with a 90-day window for retransmission requests. The guidelines also define the responsibilities of issuers and recipients regarding data accuracy, confidentiality, and GDPR compliance, while revoking the previous circular CC/2020/00000010.
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