Rule · NCR · 11 Sep 2017
The National Credit Regulator notifies registrants that debt counsellors who have lapsed or voluntarily de-registered are no longer authorized to provide services. The circular provides a list of these counsellors alongside the specific debt counsellors who have taken over their respective consumers. It further advises that the transfer process for consumers of lapsed counsellors is ongoing and that certain profiles have been split between two counsellors. Industry role players are urged to cooperate to ensure proper allocation of consumers to the new counsellors.
The purpose of this circular is to provide all registrants of the National Credit Regulator (NCR) with details of the debt counsellors (DCs) who took over consumers from the lapsed and voluntary de-registered DCs. The lapsed and voluntary de-registered DCs are no longer authorised to provide the debt counselling service to any prospective and/or existing consumers. We attach hereto, a list displaying the details of the lapsed and voluntary de-registered DCs as well as the details of the DCs who have taken over the consumers respectively. Please take note that the transfer process for consumers of the lapsed DCs is still work in progress, and further details will be communicated in due course. Due to factors beyond our control, the profiles of the below mentioned lapsed and/or voluntary deregistered DCs have been split between two (2) DCs:
CONSUMER TRANSFER
NOTICE OF THE LAPSED
AND VOLUNTARY
DE-REGISTERED DEBT
COUNSELLORS
Disclaimer:
While the NCR has taken reasonable care to ensure the factual accuracy of this Circular, it cannot guarantee such accuracy, especially with regards to future events. Accordingly, NCR does not accept any liability for damages incurred by any party as a result of decisions or actions taken on the basis of information supplied in this Circular. CIRCULAR NO 14 OF 2017 – CONSUMER TRANSFER NOTICE OF THE LAPSED AND VOLUNTARY DE-REGISTERED DEBT COUNSELLORS
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