Circular No. 144 on Evaluation of Electronic Services and Digital Transformation

The Palestine Monetary Authority issued Circular No. 144/2025 mandating all Palestinian banks to complete an attached questionnaire assessing their electronic services and digital transformation progress. Banks must submit accurate data covering January 1, 2025, through October 31, 2025, within three weeks of issuance while strictly following the attached guidelines. The authority will subsequently publish a consolidated report detailing the questionnaire results and overall digital transformation status across the banking sector.

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Palestine Monetary Authority

Circular No. (144 / 2025)
To all banks operating in Palestine
Date: Sunday, 02 November, 2025

Subject: Study on the Evaluation of Electronic Services and Digital Transformation in Banks 2025

With reference to the above subject, and to the results of the study regarding the evaluation of electronic services and digital transformation in banks during the previous period concerning data for the year 2024, all banks are requested to complete the attached questionnaire within three weeks from the date of issuance of this circular, regarding the evaluation of electronic services available to them through various electronic channels and their degree of digital transformation. The data should cover the period from 2025/01/01 to 2025/10/31. Accordingly, please ensure data accuracy according to the attached guide and adhere to the specified deadline, noting that a report of the questionnaire results will be published.

Supervision Group
Palestine Monetary Authority

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Ramallah & Al-Bireh Governorate - Palestine P.O. Box 452 Postal code: 6160675 | Tel: +970 2 2415251 | Fax: +970 2 2415310 | info@pma.ps

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Source: Palestine Monetary Authority — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works