Palestine Monetary Authority

PALESTINE MONETARY AUTHORITY

Circular No. (2021/159)
To all banks operating in Palestine
Date: Sunday, 08 August 2021

Subject: Citing PMA Instructions and Decisions

Further to PMA Instruction No. (31) of 2020 and Circulars No. (2008/85), No. (2012/44), and No. (2016/162), and in order to protect customer rights in accordance with the laws and regulations in force in the State of Palestine, we reiterate the necessity for banks and their employees to adhere to the highest standards of professionalism and transparency when dealing with customers, and to refrain from citing PMA instructions and decisions when refusing to establish a business relationship with them and/or providing banking and financial services on their behalf.

We also emphasize that the PMA will not tolerate and will take appropriate and deterrent penalties against violators.

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Supervision Department
Palestine Monetary Authority

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