Palestine Monetary Authority

PALESTINE MONETARY AUTHORITY

Circular No. (162/2021)

To All Money Changers Operating in Palestine

Date: Sunday, August 08, 2021

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Subject: Citing PMA Instructions and Decisions as an Excuse

In its commitment to protecting customer rights in accordance with the laws and regulations in force in the State of Palestine, the Palestine Monetary Authority reiterates the necessity for money changers and their employees to adhere to the highest standards of professionalism and transparency when dealing with customers, and to refrain from citing the Authority's instructions and decisions as an excuse when providing financial services to them.

The Authority also emphasizes that it will not tolerate violations and will impose appropriate and deterrent penalties against offenders.

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Supervision Department

Palestine Monetary Authority

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Note:

• Ramallah and Al-Bireh - Palestine P.O. Box 452
  info@pma.ps | Fax: +970 2 2415310 | Phone: +970 2 2415251 Gaza - Palestine P.O. Box 4026 Fax: +970 8 2844487 | Phone: +970 8 2875713 www.pma.ps