Palestine Monetary Authority

PALESTINE MONETARY AUTHORITY

Circular No. (2025/171)

To all banks operating in Palestine
Date: Sunday, December 14, 2025

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Subject: Criminal Method Used in Fraud

The Palestine Monetary Authority urges banks to take the matter seriously and exercise caution, and to work on raising awareness among customers and citizens regarding a newly emerging criminal method of electronic financial fraud. This method involves fraudsters impersonating retailers of mobile phones and contacting citizens via telephone or social media platforms, promoting the sale of modern devices through monthly installment payments. To complete the purchase and receive the requested device, the victim is required to do the following:

1. Submit a purchase request via a fake electronic link sent to the victim through communication and social media channels.
2. Pay an advance payment or provide the caller with residential address details, bank account information, and images of both sides of the bank card, including secret numbers, verification codes (OTP), and the victim's mobile phone number.

The Palestine Monetary Authority emphasizes the continued periodic education of customers and citizens regarding fraud methods and prevention measures, and the dissemination of this information in bank branches and offices, as well as through the bank's regular social media channels. Banks are also required to report fraud incidents to the Anti-Money Laundering and Counter-Terrorism Financing Department at the Palestine Monetary Authority, and to notify the competent authorities in accordance with established procedures.

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Supervision Group
Palestine Monetary Authority

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Ramallah & Al-Bireh Governorate - Palestine P.O. Box 452 - Ramallah & Al-Bireh Governorate - Palestine P.O. Box info@pma.ps | Fax: +970 2 2415310 | Tel: +970 2 2415251 | Telephone | Postal code: P6160675 | Email www.pma.ps