Circular No. 71 Follow-up on the Digital Risk Protection System

Palestine Monetary Authority

Circular No. (71 / 2024)

To all banks operating in Palestine
Date: Wednesday, 07 August, 2024

Subject: Follow-up on the implementation of the Digital Risk Protection System

Following our instructions regarding the requirements of Cybersecurity Regulatory Framework No. (11) for 2022, and Circular No. (29/2024) dated 2024/03/20 concerning the implementation of the Digital Risk Protection System and Bank Brand protection from external threats such as: using a domain name similar to the bank's domain name, phishing attacks, creating fake pages under the bank's name on social media platforms, creating fake links and using the bank's logo and name in these links, all banks are requested to provide us with the following by Sunday, 2024/08/11 at the latest:

1. Updates/status of system implementation.
2. The number of successful and unsuccessful fraud cases experienced by the bank's customers via fake pages, websites, and applications impersonating the bank before the system was implemented since the beginning of the current year.
3. The number of successful and unsuccessful fraud cases experienced by the bank's customers via fake pages, websites, and applications impersonating the bank after the implementation of the protection system.
4. The number of fake pages, websites, and platforms impersonating the bank that have been discovered / and the number of pages closed since the beginning of system implementation, which must include the following details:

# Fake Web pages	# Fake Social media	# Fake Mobile App.

Supervision Group
Palestine Monetary Authority

--- www.pma.ps
Ramallah & Al-Bireh Governorate - Palestine P.O. Box 452 Postal Code: P6160675 | Phone: +970 2415251 | Fax: +970 2415310 | info@pma.ps