Circular on Correcting Bank Identification Numbers and Classifying Domestic ATM Transactions

In the name of Allah, the Most Gracious, the Most Merciful

[Logo of the Central Bank of Jordan]

Number: 3/27/10167
Date: 1/5/1441 AH
Corresponding to: 29/12/2019 AD

Circular to Banks Operating in the Kingdom

Greetings,

It has been observed recently, based on complaints received by the Central Bank, that some banks are deducting additional commissions from their customers—beyond those commonly agreed upon between banks—when customers use ATMs belonging to other banks within the Kingdom for cash withdrawals.

In its commitment to achieving greater transparency and fairness in the dealings of banks with their customers and enabling them to provide better banking services, the Central Bank of Jordan requires banks to take all necessary measures to correctly define the Bank Identification Number (BIN) of banks operating in the Kingdom within their systems, and to continuously monitor the matter. Furthermore, any cash withdrawal transaction performed through an ATM within the Kingdom using a payment card issued by a bank operating in the Kingdom must be treated as a local transaction, regardless of the network through which the transaction is routed, whether it is a local network belonging to any of the electronic money payment and transfer companies or an external network belonging to any of the global payment card companies.

We hope for your compliance with the content of this circular and request that you inform us of the implementation of the required actions within five working days from its date.

Please accept our highest regards,

[Signature]
Governor
Dr. Ziad Frieze

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P.O. Box 37 • Amman 11118 Jordan • Phone: 4630301 Fax: 4638889 • Website: www.cbj.gov.jo • Email: info@cbj.gov.jo

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