Regulatory Alerts2024-01-10
Added · Updated
Circular on Financial Literacy and Awareness for Financial Service Providers
The Central Bank of Jordan mandates that all supervised banks and financial institutions implement financial awareness programs, provide accessible educational materials, and distinguish marketing from education. Institutions must disclose product information clearly, establish fraud protection mechanisms, and utilize customer feedback to improve services. Additionally, these entities are required to submit an annual report of their financial literacy activities to the Central Bank by the end of January each year, starting in 2024, and designate a liaison officer for this purpose.