Circular to Banks Operating in the Kingdom

Greetings,

We reiterate recently - and as some banks operating in the Kingdom have informed us - the occurrence of hacking operations on their customers' email, which resulted in the creation of incorrect correspondence on customers' email and the issuance of transfer orders to different parties without the customer's knowledge.

I emphasize the necessity of adhering to the provisions of Central Bank Circular No. (1/2046) dated 2005/3/21 regarding the principles of electronic banking risk management, specifically (Item Second - 2), which obliges the bank to ensure the use of verification means and techniques for banking services executed by electronic means, thereby ensuring accountability and non-repudiation, to avoid potential losses to customers or the bank resulting from such fraudulent operations, which could substantially affect its financial soundness and reputation.

I also re-emphasize the necessity for banks to report such cases to the competent security authorities.

Please accept our highest regards,

Governor
Dr. Ziad Fariz

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Website: www.cbj.gov.jo • E-mail: info@cbj.gov.jo • 4638889, 4639720, 4639761 Fax • 4630301 Phone • P.O. Box 27 Amman 11118 Jordan

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