Circular Regarding Verification of Customer Data and Information No. 8803/4/2/10 dated 2015/7/14

In the Name of Allah, the Most Gracious, the Most Merciful

Number: 8/5/1403
Date: 7/7/1436 AH
Corresponding to: 26/4/2015 AD

Circular to Banks Operating in the Kingdom

Greetings,

We have recently received numerous complaints from citizens regarding the reluctance of certain banks to conduct banking transactions with them based on incomplete, outdated, or inaccurate data about them. This is due to those banks relying on multiple information sources to inquire about current and potential customers, including inquiries through specialized companies that have systems for this purpose. As a result of the lack of a method to verify the validity of the provided information, or a mechanism to cancel negative information received about a specific client, we request that you be informed of the necessity to take the necessary measures to verify such data and information before making any decisions based on them regarding customers.

Please accept our highest respect,

The Governor
Dr. Ziad Friez

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P.O. Box 1118 Amman 11118 Jordan • Phone: 4630301 • Fax: 4638889, 4639812, 4638731 • E-mail: info@cbj.gov.jo • Website: www.cbj.gov.jo ---