RegAlert2024-10-31 | Resolução CMN 5182Added
CMN Resolution No. 5,182 of October 31, 2024
This resolution amends CMN Resolution No. 4,860/2020 by restricting the mandatory establishment of ombudsman components to financial institutions serving natural persons (including individual entrepreneurs) or micro and small enterprises, while exempting commercial banks under stock exchange control that act exclusively as central liquidators and custodians. It permits credit cooperatives to share ombudsman services with central cooperatives, federations, or confederations, and mandates that evaluation data be stored electronically for five years. The regulation enters into force on November 1, 2024, and revokes specific provisions of the previously amended Article 18.
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CMN RESOLUTION
NO. 5,182, OF OCTOBER 31, 2024
Amends CMN Resolution No. 4,860, of October 23, 2020, which provides for the establishment and functioning of an organizational component for an ombudsman by institutions authorized to operate by the Central Bank of Brazil.
The Central Bank of Brazil, in accordance with Article 9 of Law No. 4,595, of December 31, 1964, makes public that the National Monetary Council, in a session held on October 31, 2024, based on Articles 4, caput, item VIII, of the aforementioned Law, Article 1, caput, item II, of Decree-Law No. 70, of November 21, 1966, Article 1, caput, item II, of Law No. 10,194, of February 14, 2001, and Article 1, § 1, of Complementary Law No. 130, of April 17, 2009,
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Lineage: In force
Source: Banco Central do Brasil — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works
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