Communication by electronic means for environmental care: new poster models and adjustments

2019 - YEAR OF EXPORT

COMMUNICATION “A” 6721
25/06/2019

TO FINANCIAL INSTITUTIONS,
TO NON-FINANCIAL COMPANIES ISSUING CREDIT CARDS, TO NON-FINANCIAL COMPANIES ISSUING PURCHASE CARDS:
Ref.: Circular
RUNOR 1 - 1471

Communication by electronic means for environmental care. New poster models. Adjustments.

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We address you to inform you that this Institution has provided for the incorporation of a new poster model with relevant information for the user of financial services, in point 4.5.5. of the rules on “Communication by electronic means for environmental care”.

Likewise, we point out that the content of the poster provided for in point 4.5.2. of the aforementioned rules was adjusted, in accordance with the provisions of point 4.2.1. (deadline for the resolution of claims) of the rules on “Protection of users of financial services”.

In this regard, we inform you that the new poster is mandatory for financial institutions and non-financial companies issuing credit and/or purchase cards in public service areas and on their institutional websites, as provided in Sections 4. and 5. of the rules on “Communication by electronic means for environmental care”.

It is recalled that the poster models may be accessed at www.bcra.gob.ar by entering Financial System/Legal and Regulatory Framework/Applications: http://www.bcra.gob.ar/SistemasFinancierosYdePagos/Aplicativos.asp. Alternatively, they may be downloaded from https://www3.bcra.gob.ar (for exclusive use by financial institutions and non-financial companies issuing credit cards). The same access channels shall be used if you have opted for their inclusion in the Internet banking service.

These provisions shall be effective as of 4.7.19.

Finally, we send you the sheets that, in replacement of those previously provided, should be incorporated into the aforementioned regulations.

We greet you attentively.

CENTRAL BANK OF THE ARGENTINE REPUBLIC

Clarisa L. Ferreyra
Deputy Manager of Analysis
Legal Technician

Oscar A. Diakovsky
Principal Manager of Protection for the User of Financial Services

ANNEX

4.5.2.

Section 4. Information to be disseminated in public service areas.

Version: 2nd. COMMUNICATION “A” 6721
Effective:
4/7/2019
Page 7

COMMUNICATION BY ELECTRONIC MEANS FOR
B.C.R.A. ENVIRONMENTAL CARE
Section 4. Information to be disseminated in public service areas

4.5.5.

Version: 2nd. COMMUNICATION “A” 6721
Effective:
4/7/2019
Page 10

COMMUNICATION BY ELECTRONIC MEANS FOR
B.C.R.A.
ENVIRONMENTAL CARE
Section 4. Information to be disseminated in public service areas.

4.6. Information suggested for dissemination to financial institutions and exchange operators.

It is recommended that they disseminate, through the display of paper or electronic posters, information on the characteristics of the circulation banknotes of the Argentine Native Animals Family, reproducing their respective models.

Version: 1st. COMMUNICATION “A” 6721
Effective:
4/7/2019
Page 11

COMMUNICATION BY ELECTRONIC MEANS FOR
ENVIRONMENTAL CARE
B.C.R.A.
Section 5. Information to be disseminated through the institutional website and Internet
banking (“home banking”).

They must also inform the promotions and discounts offered, with precise indication of the start and end dates, as well as their modalities, conditions and limitations.

The information must be complete, clear and broken down by concept.

A single hyperlink or hyperlink may be used to comply with this requirement, provided that the information provided forms part of the official page of the obligated subject.

These publications bind these obligated subjects for the entire time they are available on their institutional Internet site and until they are replaced.

5.3.1.2. They must disseminate through the Internet banking service (“home banking”) the following information:

i) The information provided in point 5.3.1.1. (when the entity has opted as indicated in the second paragraph of point 5.2.).

ii) At the time of contracting any product and/or service through Internet banking (“home banking”) and prior to its acceptance, the user must be informed of the data that make up the settlement of the transaction. At the same time, they must inform the client of the means available in the event that they wish to revoke acceptance or terminate the contractual relationship.

5.3.2. Non-financial companies issuing credit and/or purchase cards.

They must mandatorily disseminate through their institutional website the information provided in points 4.4.1.2., 4.4.1.7., 4.5.1. and 4.5.5. and in subsection ii) of point 5.3.1.1.

Version: 2nd. COMMUNICATION “A” 6721
Validity:
4/7/2019
Page 2

B.C.R.A.

ORIGIN OF THE PROVISIONS CONTAINED IN THE RULES ON “COMMUNICATION BY ELECTRONIC MEANS FOR THE CARE OF THE ENVIRONMENT”

ORDERED TEXT			SOURCE RULE					OBSERVATIONS
Sec.	Point Para.	Com.	Annex Chap. Sec.		Point Para.
	1.1.	“A” 5886
	1.1.1.	“A” 5886
	1.1.2.	“A” 5886
	1.1.3.	“A” 5886
	1.1.4.	“A” 5886
	1.2.	“A” 5886
	1.2.1.	“A” 5886
	1.2.2.	“A” 5886
	1.2.3.	“A” 5886
	1.2.4.	“A” 5886						S/Com. “A” 6279 and 6348.
	1.2.5.	“A” 5886
	1.3.	“A” 5886
	1.4.	“A” 5886
	1.4.1.	“A” 5886
	1.4.2.	“A” 5886
	1.4.3.	“A” 5886
	1.4.4.	“A” 5886
1.
	1.4.5.	“A” 5886
	1°	“A” 5886
2.	2.1.	“A” 5886
	2.2.	“A” 5886
	3.1.	“A” 6042				10.
3.	3.2.	“A” 6042				11.		S/Com. “A” 6188 y 6448.
	3.3.	“A” 6448				6.
	4.1	“A” 6419				1.		S/Com. “A” 6462.
	4.2.	“A” 6419				1.
	4.3.	“A” 6419				1.
	4.4.	“A” 6419				1.		S/Com. “A” 6462 y 6541.
	4.5.	“A” 6419				1.		S/Com. “A” 6547 y 6721.
4.
	4.6.	“A” 6419				1.		S/Com. “A” 6462.
	5.1.	“A” 6419				2.
5.	5.2.	“A” 6419				2.
	5.3.	“A” 6419				2.		S/ Com. “A” 6721.