Regulatory Alerts2019-07-31
Added · Updated
Complaints Watch Issue No. 13
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 13 on July 31, 2019, targeting all authorized institutions. This circular addresses banking conduct and enforcement matters related to customer complaints. It serves as a regulatory update to ensure compliance with standards for handling client grievances.
CIR
Current
Issue Date:
31 Jul 2019
20190731-1-EN.pdf (111.1 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
31 Jul 2019
Enclosure - Complaints Watch Issue No. 13
Annex
Current
31 Jul 2019
Enclosure - Complaints Watch Issue No. 13
Cross referenced Document
Version History
Superseded Document
You may also be interested in
CIR
Current
09 Dec 2016
Complaints Watch
CIR
Current
09 May 2014
Complaints Watch
CIR
Current
08 Jul 2016
Complaints Watch