Regulatory Alerts2019-07-31
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Complaints Watch Issue No. 13
The Hong Kong Monetary Authority issued the thirteenth edition of its Complaints Watch newsletter to share information on complaints received by the regulator. The publication highlights the latest complaint trends, emerging topical issues, and good practices to help authorized institutions promote proper standards of conduct. The HKMA recommends that banking institutions distribute this document to staff responsible for retail product sales, risk management, compliance, and complaint handling.
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HKMA published 11 documents in the last 30 days. We email you each new one the day it's published.
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