2019-07-31

Added · Updated

Complaints Watch Issue No. 13

The Hong Kong Monetary Authority issued Complaints Watch Issue No. 13 on July 31, 2019, targeting all authorized institutions regarding banking conduct and enforcement. This circular serves as a regulatory update addressing specific complaints and operational standards within the banking sector. It reinforces the importance of proper complaint handling procedures for financial institutions under the regulator's oversight.

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Hong Kong Monetary Authority

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