2019-07-31
Added · Updated
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 13 on July 31, 2019, targeting all authorized institutions regarding banking conduct and enforcement. This circular serves as a regulatory update addressing specific complaints and operational standards within the banking sector. It reinforces the importance of proper complaint handling procedures for financial institutions under the regulator's oversight.
CIR
Current
Issue Date:
31 Jul 2019
20190731-2-EN.pdf (89.1 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
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Version History
Superseded Document
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CIR
Current
31 Jul 2019
Complaints Watch
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31 Jul 2019
Complaints Watch
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Superseded Document
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