Regulatory Alerts2021-03-26
Added · Updated
Complaints Watch Issue No. 16
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 16 on March 26, 2021, targeting all authorized institutions. This circular addresses banking conduct and enforcement matters related to customer complaints. It serves as a regulatory update to ensure compliance with established standards for handling client grievances.
CIR
Current
Issue Date:
26 Mar 2021
20210326-1-EN.pdf (186.6 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
26 Mar 2021
Enclosure - Complaints Watch Issue No. 16
Annex
Current
26 Mar 2021
Enclosure - Complaints Watch Issue No. 16
Cross referenced Document
Version History
Superseded Document
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