Regulatory Alerts2021-03-26
Added · Updated
Complaints Watch Issue No. 16
The Hong Kong Monetary Authority issued the sixteenth issue of its Complaints Watch newsletter to share information on complaints received with the banking industry. This publication highlights the latest complaint trends, emerging topical issues, and good practices to promote proper standards of conduct among authorized institutions. The HKMA recommends forwarding the document to staff responsible for retail and investment product sales, risk management, compliance, and complaint handling.
More like this from HKMA
HKMA published 11 documents in the last 30 days. We email you each new one the day it's published.
Topics
Share