Regulatory Alerts2023-07-26
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Complaints Watch Issue No. 22
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 22 on July 26, 2023, targeting all Authorized Institutions. The circular addresses key areas including banking conduct, consumer protection, and insurance products within wealth management and MPF sectors. This document serves as a regulatory update to guide institutions in managing complaints and ensuring compliance with supervisory expectations.
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