Regulatory Alerts2023-07-26
Added · Updated
Complaints Watch Issue No. 22
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 22 on July 26, 2023, targeting all Authorized Institutions. The circular addresses key areas including banking conduct, consumer protection, and insurance products within wealth management and MPF sectors. This document serves as a regulatory update to guide institutions in managing complaints and ensuring compliance with supervisory expectations.
CIR
Current
Issue Date:
26 Jul 2023
20230726-2-EN.pdf (374.3 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Banking Conduct & Enforcement - Consumer Protection
Wealth Management & MPF - Insurance products
Group:
All Authorized Institutions
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CIR
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26 Jul 2023
Complaints Watch
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26 Jul 2023
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