Regulatory Alerts2024-02-02
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Complaints Watch Issue No. 23
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 23 on 2 February 2024 to provide regulatory guidance on banking conduct and consumer protection. This circular targets all authorized institutions and addresses topics related to fintech and regtech compliance. It serves as a follow-up to previous issues and references the Code of Conduct for Registered Institutions.
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