Regulatory Alerts2024-02-02
Added · Updated
Complaints Watch Issue No. 23
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 23 on 2 February 2024 to provide regulatory guidance on banking conduct and consumer protection. This circular targets all authorized institutions and addresses topics related to fintech and regtech compliance. It serves as a follow-up to previous issues and references the Code of Conduct for Registered Institutions.
CIR
Current
Issue Date:
02 Feb 2024
20240202-2-EN.pdf (340.4 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Banking Conduct & Enforcement - Consumer Protection
Fintech - Regtech
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
02 Feb 2024
Complaints Watch
SPM-SGL
Current
09 Dec 2022
CG-3 Code of Conduct
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02 Feb 2024
Complaints Watch
SPM-SGL
Current
09 Dec 2022
CG-3 Code of Conduct
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