Regulatory Alerts2024-07-25
Added · Updated
Complaints Watch Issue No. 24
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 24 on July 25, 2024, to provide guidance on banking conduct and consumer protection. This circular targets all authorized institutions and addresses topics related to complaints handling and enforcement. It serves as a regulatory update to ensure compliance with established standards for customer protection.
CIR
Current
Issue Date:
25 Jul 2024
20240725-2-EN.pdf (340.4 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Banking Conduct & Enforcement - Consumer Protection
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
25 Jul 2024
Complaints Watch
CIR
Current
25 Jul 2024
Complaints Watch
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Superseded Document
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