Regulatory Alerts2025-01-24
Added · Updated
Complaints Watch Issue No.25
The Hong Kong Monetary Authority issued this circular on January 24, 2025, to provide regulatory guidance on banking conduct and consumer protection. The document targets all authorized institutions and addresses specific issues related to complaint handling and enforcement within the banking sector. It serves as the twenty-fifth iteration of the Complaints Watch series to monitor industry compliance.
CIR
Current
Issue Date:
24 Jan 2025
20250124-2-EN.pdf (147.0 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Banking Conduct & Enforcement - Consumer Protection
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
24 Jan 2025
Enclosure - Complaints Watch Issue No. 25
Annex
Current
24 Jan 2025
Enclosure - Complaints Watch Issue No. 25
Cross referenced Document
Version History
Superseded Document
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