Regulatory Alerts2025-07-28
Added · Updated
Complaints Watch Issue No.26
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 26 on July 28, 2025, targeting all Authorized Institutions. This circular addresses matters related to banking conduct, enforcement, and consumer protection. It serves as a regulatory update to guide institutions in handling customer complaints effectively.
CIR
Current
Issue Date:
28 Jul 2025
20250709-1-EN.pdf (146.2 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Banking Conduct & Enforcement - Consumer Protection
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
28 Jul 2025
Enclosure - Complaints Watch Issue No. 26
Annex
Current
28 Jul 2025
Enclosure - Complaints Watch Issue No. 26
Cross referenced Document
Version History
Superseded Document
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