Regulatory Alerts2015-01-23
Added · Updated
Complaints Watch Issue No. 3
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 3 on January 23, 2015, to provide guidance to all authorized institutions on banking conduct and enforcement matters. This circular serves as a regulatory update addressing specific complaints and operational standards within the banking sector. It reinforces the importance of proper complaint handling procedures for financial institutions under the regulator's supervision.
CIR
Current
Issue Date:
23 Jan 2015
20150123-1-EN.pdf (107.9 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
23 Jan 2015
Enclosure - Complaints Watch Issue No. 3
Annex
Current
23 Jan 2015
Enclosure - Complaints Watch Issue No. 3
Cross referenced Document
Version History
Superseded Document
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