Regulatory Alerts2015-01-23
Added · Updated
Complaints Watch Issue No. 3
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 3 on January 23, 2015, to provide guidance to all authorized institutions on banking conduct and enforcement matters. This circular serves as a regulatory update addressing specific complaints and operational standards within the banking sector. It reinforces the importance of proper complaint handling procedures for financial institutions under the regulator's supervision.
Topics
Share