Regulatory Alerts2015-05-28
Added · Updated
Complaints Watch Issue No. 4
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 4 on 28 May 2015 to all Authorized Institutions regarding banking conduct and enforcement. This circular serves as a regulatory update addressing specific complaints and operational standards within the banking sector. It reinforces the expectations for institutions to maintain high standards in handling customer complaints and adhering to conduct rules.
Topics
Share