Regulatory Alerts2015-05-28
Added · Updated
Complaints Watch Issue No. 4
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 4 on 28 May 2015 to all Authorized Institutions regarding banking conduct and enforcement. This circular serves as a regulatory update addressing specific complaints and operational standards within the banking sector. It reinforces the expectations for institutions to maintain high standards in handling customer complaints and adhering to conduct rules.
CIR
Current
Issue Date:
28 May 2015
20150528-2-EN.pdf (177.4 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
CIR
Current
28 May 2015
Complaints Watch
CIR
Current
28 May 2015
Complaints Watch
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Superseded Document
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