Regulatory Alerts2016-02-24
Added · Updated
Complaints Watch Issue No. 6
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 6 on February 24, 2016, to provide regulatory guidance on banking conduct and enforcement matters. This circular targets all authorized institutions and addresses specific issues related to customer complaints within the banking sector. The document serves as a periodic update to ensure compliance with regulatory standards regarding complaint handling procedures.
CIR
Current
Issue Date:
24 Feb 2016
20160224-1-EN.pdf (73.3 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
24 Feb 2016
Enclosure - Complaints Watch Issue No. 6
Annex
Current
24 Feb 2016
Enclosure - Complaints Watch Issue No. 6
Cross referenced Document
Version History
Superseded Document
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