Regulatory Alerts2016-02-24
Added · Updated
Complaints Watch Issue No. 6
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 6 on February 24, 2016, to provide regulatory guidance on banking conduct and enforcement matters. This circular targets all authorized institutions and addresses specific issues related to customer complaints within the banking sector. The document serves as a periodic update to ensure compliance with regulatory standards regarding complaint handling procedures.
Topics
Share