Regulatory Alerts2016-02-24
Added · Updated
Complaints Watch Issue No. 6
The Hong Kong Monetary Authority issued the sixth issue of Complaints Watch to share information on complaints received by the regulator with the banking industry. This periodic newsletter highlights the latest complaint trends, emerging topical issues, and good practices to promote proper standards of conduct among authorized institutions. The document serves as a reference for staff responsible for selling retail and investment products, risk management, compliance, and complaints handling.
More like this from HKMA
HKMA published 11 documents in the last 30 days. We email you each new one the day it's published.
Topics
Share