Regulatory Alerts2017-05-19
Added · Updated
Complaints Watch Issue No. 9
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 9 on 19 May 2017 to address banking conduct and enforcement matters. This circular targets all Authorized Institutions and highlights specific compliance issues regarding customer complaints. The document serves as a regulatory reminder to ensure proper handling of consumer grievances within the banking sector.
CIR
Current
Issue Date:
19 May 2017
20170519-2-EN.pdf (71.6 KB)
Topic:
Banking Conduct & Enforcement - Complaints
Group:
All Authorized Institutions
Directly related Document
Cross referenced Document
Version History
Superseded Document
Directly related Document
Annex
Current
19 May 2017
Enclosure - Complaints Watch Issue No. 9
Annex
Current
19 May 2017
Enclosure - Complaints Watch Issue No. 9
Cross referenced Document
Version History
Superseded Document
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