2017-05-19

Added · Updated

Complaints Watch Issue No. 9

The Hong Kong Monetary Authority issued Complaints Watch Issue No. 9 on 19 May 2017 to address banking conduct and enforcement matters. This circular targets all Authorized Institutions and highlights specific compliance issues regarding customer complaints. The document serves as a regulatory reminder to ensure proper handling of consumer grievances within the banking sector.

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Hong Kong

Hong Kong Monetary Authority

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