2023-12-20

Added · Updated

Consumer Protection in respect of Digital Marketing Activities

The Hong Kong Monetary Authority issued this circular to establish key observations and sound practices for consumer protection regarding digital marketing activities by authorized institutions. The guidance addresses fintech and smart banking sectors to ensure fair treatment of customers in digital environments. It serves as a regulatory framework to enhance transparency and accountability in digital marketing communications.

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Hong Kong

Hong Kong Monetary Authority

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CIR

Current

Issue Date:

20 Dec 2023

20231220-1-EN.pdf (156.0 KB)

Topic:

Banking Conduct & Enforcement - Consumer Protection

Fintech - Smart Banking

Group:

All Authorized Institutions

Directly related Document

Cross referenced Document

Version History

Superseded Document

Directly related Document

Annex

Current

20 Dec 2023

Annex - Key Observations and Sound Practices on Consumer Protection in respect of Digital Marketing Activities

Annex

Current

20 Dec 2023

Annex - Key Observations and Sound Practices on Consumer Protection in respect of Digital Marketing Activities

Cross referenced Document

Version History

Superseded Document

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