Regulatory Alerts2026-04-14 | 18/1Added · Updated
Decision No. 18/1 of 14 April 2026 regarding the petition registered with the National Financial Market Commission on 30 January 2026 concerning OTP Bank SA
The National Financial Market Commission of Moldova issued Decision No. 18/1 ruling that OTP Bank SA violated consumer protection laws by failing to provide pre-contractual information and imposing invalid early repayment conditions in credit contracts with a consumer and guarantor. The Commission determined that specific contractual clauses restricting the debtor's freedom to contract with other entities and imposing disproportionate fees were abusive and null and void under applicable Moldovan civil code and consumer protection legislation. Consequently, the administrative procedure confirmed the bank's professional status and identified multiple breaches of imperative norms regarding transparency, fair negotiation, and the prohibition of abusive clauses.