2025-12-02 | 58/3

Added · Updated

Decision No. 58/3 of 2 December 2025 regarding Petition No. 7019 concerning BC VICTORIABANK SA

The National Commission for Financial Market (CNPF) issued Decision No. 58/3 ruling that specific clauses in a deposit contract with BC VICTORIABANK SA are abusive under Moldovan consumer protection laws. The Commission determined that the bank's unilateral right to modify interest rates and fees, combined with a notification mechanism relying solely on public website postings, creates a significant imbalance and lacks the required clarity and transparency. Consequently, the CNPF found these practices to violate the principle of good faith and the legal obligations imposed on professionals dealing with consumers.

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Moldova

National Commission for Financial Markets Moldova

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