Regulatory Alerts2022-08-19
Decision on the Payment Account with Basic Features
The Governor of the National Bank of Serbia issued this Decision to regulate consumer rights regarding payment accounts with basic features, mandating banks to enable their opening for eligible residents. The regulation caps the monthly fee at RSD 150 and requires the inclusion of essential services such as cash handling, transfers, and electronic banking without limiting transaction volumes. Furthermore, it imposes strict transparency and non-discrimination obligations on banks, including clear website advertising and fee structures that do not discourage the use of these basic accounts.
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