Regulatory Alerts2017-03-28
Added
Directive on Registration of Agents Operating from Foreign Based Call Centers
The Registrar directs all registered insurers to ensure that call center salespersons employed by entities other than the insurer are registered as insurance agents under sections 53 and 55 of the Short-Term and Long-Term Insurance Acts, respectively. This requirement applies to employees of foreign entities rendering services in Namibia on behalf of a registered insurer, distinguishing them from non-commission earning direct employees who are exempt. Insurers must achieve compliance with these provisions by 1 June 2017, as transacting business with unregistered persons may result in criminal conviction.