Regulatory Alerts2021-04-13
Added
DOS Circular Letter No. 15: Conducting Banking Service from 14 April 2021 to 21 April 2021
The Department of Off-Site Supervision of Bangladesh Bank mandates that scheduled banks operate on a weekly schedule from 10:00 AM to 1:00 PM from 14 April 2021 to 21 April 2021, excluding weekends and government holidays, with branches permitted to remain open until 2:30 PM for transaction processing. Banks are required to keep local offices, all approved dealer branches, and one branch per 2 kilometers in city corporation areas open, while ensuring at least one branch per upazila remains open on Tuesdays, Thursdays, and Sundays to provide essential services such as deposits, withdrawals, remittance payments, and utility bill collections. Additionally, banks must ensure health protocols are followed, maintain ATM and card transaction facilities with adequate cash and sanitization, and arrange alternative customer service channels for closed branches.